OTC user transaction rules

Basic principles of OTC trading:

1. In order to create a fair and safe trading environment for you and improve the user's trading experience;

 

2. These rules will be formally implemented from the date of issuance and will be revised or improved from time to time. The revised or improved new rules will take effect from the date of publication.

 

All users should comply with anti-money laundering principles:

1. Users should strictly follow the platform's real-name authentication management requirements for user identities and accounts, and ensure that all relevant accounts used on the platform are legally registered and used by themselves;

 

2. When triggering the anti-money laundering risk control warning of this platform, users should actively cooperate with the anti-money laundering verification work required by the platform, and actively assist in providing relevant risk control proof materials (specific measures are subject to the platform's risk control review requirements at that time);

 

3. If a user triggers an anti-money laundering risk control warning and does not cooperate with the platform's anti-money laundering verification work, the platform has the right to restrict all or part of the functions of its account.

 

Buyer notice:

1. You need to choose a payment method supported by the seller, complete the payment within the specified time according to the amount on the order page, and be sure to click the "I have paid";

 

2. Please be sure to use my real-name payment method, unless the seller agrees, the platform does not support non-real-name payment;

 

3. Unless otherwise specified in the transaction terms, the fees charged by the payment service provider shall be paid by the buyer. The buyer shall ensure that the total amount of the order received by the seller meets the amount indicated in the transaction terms or is consistent with the total amount of the order;

 

4. Please don’t click the "I have paid", when the payment is not completed or not paid, this behavior is a malicious card order, and such a situation may cause some functions of your account to be restricted;

 

5. You need to choose a real-time payment method to ensure the timeliness of the payment; if you choose a non-real-time payment method to pay for the order, you must obtain the seller's consent in advance;

 

6. When making payment, do not remark sensitive words such as BTC, cryptocurrency, or buying coins;

 

7. If you have completed the transfer and clicked the "I have paid" after, the seller did not put the money in a specified period of time, you can contact the customer service platform to appeal, such as your platform operating in full compliance with regulations, and provide relevant legal documents, we will promptly process to determine the assets belong to you.

 

Seller notice:

1. The payment account information you use must be consistent with your real-name authentication information on the platform;

 

2. After receiving the buyer's full payment and verifying it is correct, the currency should be released within 30 minutes;

 

3. Unless otherwise specified by the platform, the buyer/customer service shall not be required to cancel the order without the buyer’s consent;

 

4. Unless otherwise specified by the platform, no objection to the price of an order that has been created without the consent of the buyer;

 

5. If you have uncompleted orders or disputes with the buyer, please keep your contact information (mobile phone number bound to the platform) open.

 

Risk warning and exemption:

1. You fully understand the high risks of OTC transactions, including but not limited to the risk of large fluctuations in cryptocurrency, the higher credit risks of counterparties under OTC transactions, and the higher compliance risks of legal currency transactions;

 

2. You have sufficient investment knowledge and experience, and have the ability to bear the risks of OTC transactions, and agree to independently bear all risks arising from investing in OTC transactions;

 

3. Before conducting an OTC transaction, you have read and understood all the contents of these rules, terms of use, and relevant platform rules, and have consulted relevant professionals, and will decide whether and how to complete the OTC transaction based on their suggestions and your own reasonable judgment;

 

4. Under OTC transactions, the platform is not the actual transaction party. Therefore, any disputes between users due to OTC transactions have nothing to do with the platform. The platform has the right but not the obligation to undertake dispute resolution functions, nor is it obligated to bear physical obligations or responsibilities to any party (Including but not limited to liability);

 

5. You agree and authorize the platform to take all reasonable measures (including but not limited to canceling transactions under certain circumstances, restricting account functions, etc.) in accordance with these rules, terms of use, and relevant platform rules to protect you, the platform and other users Legal rights;

 

6. You agree that if the platform is not due to deliberate or gross negligence, including but not limited to hacking, power interruption, or unavoidable technical failure, which causes you to incur any losses in OTC transactions or when using the services under this rule, To the maximum extent permitted by law, the platform is not liable.

 

Abnormal trading behavior and platform handling measures:

Buyer exception	Treatment measures
1. After the order is created, the buyer cancels the order.	If it reaches 3 times on the same day, the system will restrict the buyer's buying function; if triggered for 2 consecutive days, it will further restrict some functions of the buyer's account.
2. After the order is created, the system automatically cancels the order due to the payment over time.	If it reaches 3 times on the same day, the system will restrict the buyer's buying function; if triggered for 2 consecutive days, it will further restrict some functions of the buyer's account.
3. In case of unpaid, click the "I have paid".	The seller has the right to cancel this order with the buyer. On the same day reached 2 times, will limit the buyer account some of the features.
4. The payment is not made in accordance with the receiving account displayed on the seller’s order details page.	The seller has the right to request cancellation of the order, the cryptocurrency is returned to the seller, and the buyer bears the risk of transferring the wrong payment.
5. Failure to pay according to the account provided by the seller in the order chat window that is consistent with the real name of the bound account.	The seller has the right to request cancellation of the order, the cryptocurrency is returned to the seller, and the buyer bears the risk of transferring the wrong payment.
6. In the case of unpaid, click " I have paid " first, and then pay.	The seller has the right to choose to continue the transaction or cancel the order after a refund. 1 ) If the seller chooses to complete the transaction, the seller user needs to complete the release within 30 minutes of receiving the full payment ; 2 ) If the seller chooses to cancel the order, the seller shall complete the refund within 60 minutes after the order is appealed, and the cryptocurrency shall be returned to the seller.
7. Payment is not made using a payment account consistent with the real name of the platform account.	The seller has the right to refuse the transaction directly, and the seller can complete the refund processing within 24 hours after receiving the payment, and the cryptocurrency is returned to the seller. Payment using a corporate account (regardless of whether the legal person is the same as the real name of the certified person) is still a non-real name payment. So that the buyer type of situation complained reach 2 times, the system will be permanently limit the buyer's account to buy function.
8. If the payment is made within the payment time specified in the order, the order will be canceled. ( 1 ) The buyer has completed all payments, and the order has been actively canceled by the buyer or canceled by the system over time; ( 2 ) The buyer completes part of the payment, but the order is actively canceled by the buyer or canceled by the system over time.	If the order is actively canceled by the buyer and the order is canceled by the system over time, the seller has the right to choose to continue the transaction or refund the transaction. 1. If the seller chooses to make a deal, —The seller is an ordinary user, and the order is directly reopened by the platform. The seller must complete the asset release within 30 minutes after the reopening. —The seller is an advertiser user, please complete the asset release within 30 minutes of reopening the order on the platform. Seller direct transfer? 2. If the seller chooses to cancel the order, the seller must complete the refund within 60 minutes after receiving the feedback from the platform or the buyer user, and return the cryptocurrency to the seller;
9. If the payment is made separately and all the transfers have not been completed, click " I have paid " first, and then continue to complete the payment.	1 ) Communicate with the seller in advance, and if the seller allows its behavior, the seller shall continue to complete the order; 2 ) Without the seller’s consent or communication with the seller, the seller has the right to choose to continue the transaction or cancel the order after a refund. - If the seller chooses to continue the transaction, the seller shall receive all payments of 30 complete release within minutes. - Sellers who elect to cancel the order, the seller need after payment is received 60 complete refunds within minutes of cryptocurrency returned to the seller.
10. The payment amount does not match the order amount.	1 ) If the payment amount is greater than the order amount, the order is completed, and the seller shall refund the excess amount within 60 minutes after receiving the payment. 2 ) If the payment amount is less than the order amount, the seller has the right to choose to continue the transaction or request cancellation of the order after a refund. - If the seller chooses to continue the transaction, the transaction is entitled to the actual amount of orders, and complete the order. - Sellers who elect to cancel the order, the seller need after payment is received 60 complete refunds within minutes of cryptocurrency returned to the seller.
11. After the buyer clicked the "I have paid", the seller did not receive the payment within 1 hour.	1 ) Unless the buyer's payment method has been approved by the seller in advance, the seller has the right to choose to continue the transaction or cancel the order after refunding. - If the seller chooses the transaction, the seller needs to receive a payment of 30 complete release within minutes. - Sellers who elect to cancel the order, the seller need after payment is received 60 complete refunds within minutes of cryptocurrency returned to the seller. 2 ) The seller is the advertisement publisher, and the buyer cannot be contacted within 10 minutes after the complaint. After verification that the seller has not received the payment, the Ombudsman will give priority to cancel the order within the scope of the advertiser's guaranteed assets.
12. After the payment is received, the seller's receiving account cannot verify the real-name information of the receipt.	1 ) After verifying that the buyer's payment account is consistent with the platform's real-name account, and the payment has been completed within the specified time of the order, the order is completed normally. 2 ) After verification that the buyer's payment account is inconsistent with the platform's real-name account, it shall be dealt with in accordance with the measures in Article 7 above.
13. Using non-real-time payment methods without the seller’s consent to pay for the order.	The seller has the right to chooses to continue the transaction or request cancellation of the order after a refund: - If the seller chooses the transaction, the seller needs to receive a payment of 30 complete release within minutes. - Sellers who elect to cancel the order, the seller need after payment is received 60 complete refunds within minutes of cryptocurrency returned to the seller.
14. Holidays or working day 17: 00- the next day at 9:00, bank card outstripping 5 million or more did not cause the seller can not be paid in installments in 1 receive transfer funds within hours.	The seller has the right to choose to continue the transaction or refund after canceling the order. - If the seller chooses the transaction, the seller needs to receive a payment of 30 complete release within minutes. - Sellers who elect to cancel the order, the seller need after payment is received 60 complete refunds within minutes of cryptocurrency returned to the seller.
15. The seller's receiving account is abnormal due to the buyer's payment.	1 ) The buyer cannot provide proof that the account is normal, and the seller should complete the refund within 24 hours after the receiving account is transferred to normal, and the platform will cancel the order. 2 ) The buyer can provide proof that the account is normal. After verifying that the buyer's account is normal, the order is completed and the cryptocurrency should be delivered to the buyer.
16. Remarks during payment: words similar to "digital currency, BTC, Bitcoin", etc.	The seller has the right to choose to continue the transaction or refund the transaction. 1 ) If the seller chooses to close, the seller shall complete the release within 30 minutes of receiving the payment. 2 ) If the seller chooses to refund the transaction and the order is canceled, the cryptocurrency is returned to the seller, and the seller completes the refund within 60 minutes after receiving the payment; if the seller’s collection account is therefore frozen, it will be dealt with in accordance with the measures in Article 15, The platform will restrict the user's partial account permissions depending on the seriousness of the situation.
17. The buyer user is judged by the risk control system to maliciously grab a low-price order	1 ) If the buyer fails to pay, the platform will cancel the order and return the assets to the seller. 2 ) The buyer has paid, please complete the refund processing within 30 minutes of the appeal processing, the platform will assist in canceling the order and returning the assets to the seller. If the buyer has done this twice, the risk control system will restrict some functions of the buyer's account.
Note: This rule involves the seller's refund or release, and if the seller fails to complete the operation on time, the system will restrict some functions of the seller's account.
Seller exception	Treatment measures
1. After the order is generated, there are objections to the order price.	Unless the buyer agrees to negotiate the price of the order, the order is normally completed and the seller shall release it within the specified time of the order.
2. The receiving account provided by the seller is abnormal.	The buyer has the right to choose to continue the transaction or cancel the order. - If the buyer chooses the transaction, confirm the buyer has paid in full within the stipulated time of the order, the seller shall after payment is received within the prescribed time to complete orders release. - If the buyer the option to cancel the order, the seller refund after completion of cryptocurrency returned to the seller.
3. The buyer cannot complete the payment due to the seller’s failure to provide an effective payment method in time, resulting in the cancellation of the order.	Because the seller does not provide a payment method, this order cannot be completed. When the platform handles the appeal, it will directly cancel the order and impose penalties on the seller user. The platform cancels the order without counting the number of cancellations by the buyer on the day; The seller has been complained to reach 2 times, the system will limit the seller's account some of the features.
4. The seller (non-advertiser) has not bound the effective collection information consistent with his real name or provided the buyer with a collection method that is inconsistent with the platform's real name, such as: receiving payment through Alipay or WeChat account and QR code The payee name does not match the payee name displayed on the order details page.	1 ) The buyer has the right to cancel the order and complain to the platform. 2 ) If the seller has complained for 3 times, the system will restrict the seller's account. 3 ) If the buyer chooses to continue the transaction, the risk arising there from shall be borne by the buyer.
5. The buyer’s payment account information is inconsistent with the platform’s real-name information, and the transaction is not refused.	1 ) The risks arising therefrom shall be borne by the seller. 2 ) In case of complaints, the system will restrict some functions of the seller's account.
6. After the buyer has paid in full, mark the "I have paid". After the seller receives the full payment from the buyer, the release is not completed within 30 minutes.	The buyer has the right to choose to continue the transaction or request a refund after canceling the order. - If the buyer chooses the transaction, the Ombudsman will determine the assets of the buyer. - If the buyer cancels the order after requesting a refund, the seller should be in the 60 to complete the refund within minutes.
Trigger abnormal risk control	Treatment measures
1. When a user is detected abnormal by the risk control system, the user clearly refuses or does not actively cooperate to complete the further anti-money laundering verification work required by the platform's risk control.	The platform will have the right to choose to directly identify this account abnormality, and take measures including but not limited to raising the user's risk level, directly freezing the accounts of such users and related accounts until the risk control evidence provided by the user has passed the platform. Control review.
2. When the user is verified by the platform's risk control to be suspected of fraud (or attempted fraud), withdrawing coins to various high-risk platforms (including but not limited to: acceptor platforms, online gambling platforms, suspected money laundering fraud platforms, or other low-risk platforms Capacity platform) or other high-risk asset transfer behaviors. Risk reminder: All publicity that associates this platform with such platforms are false publicity. Beware of being deceived and causing unnecessary property losses.	The platform will have the right to choose to directly freeze or restrict OTC transactions and withdrawals of such users and associated account accounts and even disable all account permissions.
3. The account is not used by the person or illegally bought coins for others: When the user is verified by the platform's risk control that the account is sold, lent, or leased for use by others, or there is an act of illegally buying coins for others. Risk reminder: Please pay attention to your own information security and avoid being used by others to commit criminal acts.	This platform will have the right to choose one or more measures including but not limited to temporary or permanent restrictions on OTC transactions, delayed withdrawals, restrictions on withdrawals, or direct freezing of such user accounts and associated accounts.
4. Receiving or introducing cryptocurrency or funds from illegal sources: When users knowingly or judging from reasonable common sense can infer that the coins received on other platforms / WeChat groups are black coins or funds are black money, they still ignore the risks and directly transfer The black money / black money flows into the accounts of other users of this platform.	This platform will directly and permanently restrict all functions of such user accounts and associated accounts.
5. Users identified as money laundering: When a user is detected by the risk control system or verified by a risk control staff, the user directly participates in or assists in criminal acts such as money laundering.	This platform will directly and permanently restrict all functions of such user accounts and associated accounts.
6. Judicial freezing: When the user account is required to be frozen by the judicial authority.	This platform will strictly follow the judicial letter produced by the judicial authority to freeze user accounts. When the freezing period expires, the judiciary must present a renewal letter to continue the freezing. During the freezing period, the user's application to this platform for thawing is invalid, please contact the freezing agency for coordination.
7. Judicial investigation: The user is required by the judicial authority to obtain account information on this platform, including but not limited to the judicial investigation, consultation, etc.	This platform will restrict certain functions of such user accounts and associated accounts as appropriate.